Send parcels abroad with DHL.
Send your documents, parcels and samples worldwide with DHL from our branch in Pendik. We are here to help with packing, customs paperwork and tracking.
From documents to boxes,
for every shipment.
Your shipment travels with a tracking number through DHL's network, which reaches more than 220 countries and territories.
Documents and papers
Important documents such as contracts, diplomas, visa papers and official applications.
Boxes and parcels
Parcels for your family, friends or customers abroad.
Samples
Small non-commercial shipments such as fabric, product and material samples.
E-commerce orders
Shipments for small businesses and online sellers who sell abroad.
Student and family shipments
Personal items for students studying abroad and for family members.
Tracked shipping
Every shipment has a tracking number, so you can follow its delivery step by step.
Four steps and
your parcel is on its way.
Bring your shipment
Bring your documents or parcel to our branch with your ID.
Give the recipient's details
The recipient's name, full address, postcode and phone number.
Weighing and price
Your shipment is weighed and measured, and you get the price.
Get your tracking number
Follow your shipment with the tracking number.
Get these ready
before you come.
As the sender
- A valid ID document
- The contents and approximate value of the shipment
- An invoice or proforma invoice for commercial shipments
- Your phone number so we can contact you
For the recipient
- The recipient's full name
- Full address and postcode
- Phone number (needed for delivery)
- The recipient's tax or ID number, if they have one (some countries require it)
Customs and taxes
Parcels sent abroad must include a declaration of contents and value. Depending on the destination country's customs rules, the recipient may be asked to pay customs duty or import tax. A complete and accurate declaration helps your shipment get through customs without delay. We prepare the paperwork together with you.
Packing tips
- Use a sturdy box, double-walled if possible.
- Wrap fragile items one by one and fill any gaps.
- Seal liquids so they cannot leak and put them in a separate bag.
- You can bring your parcel unsealed, and we will pack it properly together.
Prohibited or restricted items
- Cash, cheques and securities
- Gold, silver and precious stones
- Flammable, explosive and dangerous goods
- Weapons, ammunition and their parts
- Narcotics and stimulants
- Perishable food and medicines (restricted by country)
- Lithium batteries and perfume (special conditions apply)
- Counterfeit goods and items that infringe copyright
The exact list depends on DHL rules and the destination country's regulations. If you are not sure about an item, ask us before sending it.
Find out your
shipping price now.
Enter the country, the approximate weight and the contents. Your message reaches us on WhatsApp and we send you the price.
Common questions
How do I send a parcel abroad with DHL from Pendik?
Just bring your shipment and your ID to our branch. We take the recipient's details, weigh your shipment and tell you the price. At the end, we give you your tracking number.
How is the price for international shipping worked out?
The price depends on the destination country, the weight of the shipment and the size of the parcel. For large but light parcels, volumetric weight may be used. For a quick price, message us on WhatsApp.
How many days will my parcel take to arrive?
Delivery time depends on the country, the city and customs procedures. Once your shipment is on its way, you can follow it with the tracking number.
Who pays the customs duty?
Depending on the destination country's rules, customs duty and import taxes are usually charged to the recipient. An accurate declaration of contents and value speeds up the process.
Do you do the packing?
You can bring your shipment unsealed, and we will pack it together in a way that suits the contents.
Have a question?
Call us or message us on WhatsApp. We will help you straight away with money transfers, exchange rates and shipping.